EMAIL FILING AND MANAGEMENT
Find the right email, file it correctly and protect the conversation trail
Email contains the working memory of your business. Co-Operative Computing helps teams bring email filing into iManage so correspondence is easier to find, easier to secure and easier to manage as part of the matter or client record.
REQUEST A DEMO
See how email filing can work in your environment
Tell us what your team is trying to improve, and we will help you map the right approach.
WHY EMAIL FILING BECOMES HARD
Email volume grows faster than manual filing discipline
The four common issues that make email hard to manage are volume, complexity, compliance and security.
01
Volume
Large daily email volumes make it difficult to keep track of correspondence and find the right information when it is needed.
02
Complexity
Emails contain text, attachments and images, which makes consistent categorisation, indexing and filing harder to maintain.
03
Compliance
Industry rules can govern email storage and retention, making controlled filing and archiving essential for defensible records.
04
Security
Email often contains sensitive client, financial and business information that needs protection from unauthorised access or disclosure.
BENEFITS YOU ARE LOOKING FOR
A cleaner way to manage the inbox-to-record journey
Make email usable, searchable and secure in the context where the work is happening.
Boost productivity
Reduce time spent hunting through inboxes and folders.
Improve organisation
Centralise emails so the right people can find the right information.
Reduce stress
Give teams more confidence that email history is under control.
Support compliance
Store and retain emails in a more controlled and defensible way.
Improve service
Access relevant history quickly to answer clients and stakeholders faster.
KEY QUESTIONS
What better email filing helps solve
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What is email filing and management?
It is the structured process of capturing, organising, securing and retrieving email correspondence as part of the wider document or matter record.
Why does it matter?
Proper filing makes it faster to find key messages, attachments and decision trails, even across large volumes of archived email.
Can it improve security?
Yes. It supports controlled access, auditability, user rights and better protection for sensitive email content and attachments.
How does it improve collaboration?
Shared access to filed emails helps teams work from the same history, rather than relying on private inboxes and forwarded messages.
WORKFLOW OUTCOME
Turn inbox activity into managed knowledge
When email is filed correctly, it becomes part of the searchable matter or client workspace. Teams can see the record of work, protect sensitive information and reduce the risk of important context disappearing inside individual inboxes.
PROFESSIONAL SERVICES
Support from planning through adoption
We help you design the filing approach, configure the system, train users and support the solution after go-live.
Consulting
Map requirements, retention needs and user workflows before configuration starts.
Implementation
Configure filing structures, security and practical adoption patterns.
Training
Show users how to file, search and work confidently in the new process.
Support
Provide ongoing support so the solution keeps working for the business.